Home › Guides
Digital Follow Up Sequence Builder Template: Step-by-Step Guide + Temp
Building a Digital Follow-up Sequence as a Freelancer or Small Business Owner
As a freelancer or small business owner, establishing a consistent flow of communication with your clients or customers is crucial for maintaining relationships, closing deals, and driving revenue. A digital follow-up sequence can be a powerful tool in achieving these goals, but creating one from scratch can be overwhelming.
What is a Digital Follow-up Sequence and When to Use It
A digital follow-up sequence is a series of automated emails or messages sent to clients or customers at regular intervals to nurture leads, answer questions, and provide value. It's a great way to stay top-of-mind, build trust, and increase conversion rates. Use a digital follow-up sequence when:
- You've just started working with a new client
- You've provided a service or product and want to check in
- You're launching a new product or service
- You're trying to close a deal
Step-by-Step Process for Building a Digital Follow-up Sequence
- Identify your goals and objectives for the sequence
- Determine the frequency and timing of the emails
- Plan the content and structure of each email
- Set up automation software to send the emails
- Test and refine the sequence over time
Here's a general outline to get you started:
- Introduction Email (sent immediately after onboarding)
- Welcome message
- Brief overview of services or products
- Call-to-action (CTA)
- Follow-up Email (sent 3-5 days after onboarding)
- Check-in and answer questions
- Provide additional value or insights
- CTA
- Progress Update Email (sent 7-10 days after onboarding)
- Update on progress or status
- Offer support or guidance
- CTA
- Final Follow-up Email (sent 14-30 days after onboarding)
- Recap and review of work
- Request feedback or next steps
- CTA
Digital Follow-up Sequence Template
- [ ] Identify your goals and objectives for the sequence
- [ ] Determine the frequency and timing of the emails
- [ ] Plan the content and structure of each email
- [ ] Set up automation software to send the emails
- [ ] Test and refine the sequence over time
Here's a basic template to get you started:
Email 1: Introduction
- Subject: Welcome to [Your Business]!
- Body:
- Brief overview of services or products
- Call-to-action (CTA)
- CTA: Schedule a call or meeting
Email 2: Follow-up
- Subject: Checking in on your project
- Body:
- Check-in and answer questions
- Provide additional value or insights
- Call-to-action (CTA)
- CTA: Reply to this email or schedule a call
Common Mistakes to Avoid
- Not personalizing the emails or content
- Sending too many emails too frequently
- Not providing clear and concise calls-to-action
- Not testing and refining the sequence over time
By following these steps and using the provided template, you can create a effective digital follow-up sequence that helps you build relationships, drive revenue, and achieve your goals as a freelancer or small business owner.
Want it ready-made?
The Follow-up sequence builders – Practical Kit has the full framework, fill-in templates, checklists and a 7-day plan. $3.
See the kit Read a free sample
Related guides
All products
AI-assisted content, reviewed for practicality. No guarantees of results.